1.1 Streamline Commercial Kitchens Pty Ltd ACN 686 958 047 (“Streamline”) will provide commercial kitchen fabrication, supply, delivery, or installation services (“Services”) in accordance with the requirements agreed with the Client and set out in any documents.
1.2 The Services are provided in consideration for payment of the Fees by the Client, which is provided to the Client through a quote or invoice, subject to the terms and conditions of this Agreement.
1.3 The parties will agree on the scope, specifications, timelines, and site location for the performance of the Services, subject to Streamline’s availability, supplier lead times, and site readiness.
1.4 Streamline will perform the Services on the date(s) and for the period agreed between the parties and recorded in any documents.
2.1 Streamline will:
a. fabricate, supply, and install the commercial kitchen equipment and components specified in any documents provided to the Client;
b. perform the Services with reasonable care, skill, and professionalism, consistent with industry standards applicable to commercial kitchen fabrication and installation;
c. ensure fabrication is completed in accordance with the agreed specifications and drawings, subject to material availability and manufacturer tolerances; and
d. comply with all applicable workplace health and safety obligations while performing the Services on site.
2.2 Streamline does not warrant that the Services will be free from minor cosmetic variations, manufacturing tolerances, or aesthetic differences that do not materially affect performance or functionality.
3.1 The Client must:
a. cooperate fully with Streamline to facilitate fabrication, delivery, and installation;
b. ensure that all required approvals, certifications, and permissions (including council, landlord, building, fire, and health approvals) are obtained prior to commencement of installation;
c. provide accurate dimensions, plans, services locations, and specifications, acknowledging that fabrication is based on the information supplied by the Client or their consultants;
d. ensure the site is complete, accessible, structurally sound, weatherproof, clean, and ready for installation at the agreed time;
e. provide clear access for delivery vehicles and installation personnel, including adequate power and services where required; and
f. be responsible for delays, variations, or additional costs arising from inaccurate information, incomplete site readiness, restricted access, or acts or omissions of the Client or third parties.
3.2 The Client acknowledges that delays caused by site conditions or third parties may result in additional labour, storage, re-delivery, or re-installation costs, which will be invoiced separately.
4.1 All quotations, proposals, and estimates issued by Streamline are provided on a non-binding basis and are subject to Streamline’s review and acceptance.
4.2 Streamline reserves the absolute discretion to accept or reject any order, in whole or in part, for any reason, including but not limited to capacity constraints, supplier availability, pricing errors, site conditions, or incomplete information.
4.3 An order will not be deemed accepted, and no binding contract will arise, until Streamline has expressly accepted the order in writing or acceptance is deemed to have occurred as per clause 14 of this Agreement.
4.4 Streamline may withdraw, amend, or correct any quotation prior to acceptance, including where errors or omissions are identified.
4.5 Commencement of fabrication, procurement of materials, approval of drawings, or receipt of payment constitutes acceptance by Streamline, unless otherwise notified in writing.
5.1 Once fabrication has commenced, the scope cannot be altered without written agreement and may incur additional costs and revised timelines.
5.2 Delivery dates are indicative only and subject to supplier lead times, transport availability, and site readiness.
5.3 Risk in all goods provided as part of the Services passes to the Client upon dispatch from Streamline’s premises or the manufacturer, whichever occurs first. Notwithstanding passing of risk, the title in all goods shall remain with Streamline until full payment of the fees has been received.
5.4 The Client must inspect the goods immediately upon delivery and notify Streamline in writing of any damage or discrepancies within three (3) business days. Failure to do so constitutes acceptance of the goods.
6.1 The Client acknowledges and agrees that:
a. the quality, performance, and finish of goods supplied by Streamline are limited to the standards, specifications, and warranties provided by the original manufacturer or supplier;
b. Streamline does not provide any additional warranties beyond those expressly provided by the manufacturer or required under Australian Consumer Law;
c. any warranty, guarantee, or liability is void where goods are:
i. used in a manner inconsistent with the manufacturer’s instructions or intended purpose;
ii. altered, modified, or repaired by a third party without Streamline’s written consent;
iii. subjected to misuse, neglect, improper maintenance, or abnormal operating conditions; or
iv. installed or used in an environment not compliant with applicable regulations or manufacturer specifications.
6.2 Streamline is not responsible for defects or failures arising from incorrect use, improper operation, or failure to follow manufacturer instructions.
7.1 Fees payable for fabrication, supply, delivery, and installation are set out in any quotation or invoice provided by Streamline and are stated in Australian Dollars, exclusive of GST unless otherwise specified.
7.2 Any deposit required is non-refundable and secures fabrication slots, materials, and supplier orders.
7.3 Unless otherwise agreed in writing:
a. full payment (or agreed progress payments) must be received prior to delivery or installation;
b. Streamline may issue progress or milestone invoices; and
c. final payment must be made prior to practical completion or handover.
7.4 Additional costs arising from variations, site delays, re-attendance, storage, or re-delivery will be invoiced separately and payable within seven (7) days.
8.1 Any variation to the scope, design, materials, or installation conditions must be agreed in writing.
8.2 Variations may result in revised pricing, extended timelines, and additional costs. Streamline is not obliged to proceed with variations until agreement is reached.
9.1 The Client acknowledges that all goods supplied by Streamline are ordered, fabricated, or procured specifically for the Client’s requirements.
9.2 Change-of-mind returns are not guaranteed and will only be accepted at Streamline’s sole discretion.
9.3 Custom-made, bespoke, fabricated, or special-order items are strictly non-returnable, except where the goods are deemed faulty in accordance with the Australian Consumer Law.
9.4 No return will be accepted where:
a. the goods have been installed, used, altered, modified, or damaged after delivery;
b. the goods have been used in a manner inconsistent with their intended purpose or manufacturer instructions; or
c. the issue arises from misuse, neglect, or site conditions.
9.5 Where a return is approved by Streamline, the Client may be responsible for all associated costs, including removal, freight, restocking, handling, and administration fees.
9.6 Nothing in this clause limits or excludes any rights the Client may have under the Australian Consumer Law in respect of faulty goods.
10.1 To the maximum extent permitted by law:
a. Streamline’s liability is limited to repair, replacement or re-supply of the affected goods or services;
b. Streamline is not liable for indirect, consequential, or economic loss, including loss of profits, business interruption, or loss of use; and
c. the Client indemnifies Streamline against any claims, losses, or damages arising from site conditions, misuse of goods, third-party interference, or non-compliant operation of equipment.
10.2 Streamline is not liable for any failure, delay, defect, or inability to perform the services where such failure or delay arises from events beyond its reasonable control, including but not limited to:
a. acts of God or extreme weather;
b. supply chain disruptions or manufacturer delays;
c. industrial action or labour shortages;
d. pandemics, public health orders, or government restrictions; or
e. transport disruptions or material shortages.
(together a “Force Majeure” event)
10.3 Where a Force Majeure event occurs:
a. Streamline’s obligations are suspended for the duration of the Force Majeure event;
b. timeframes specified are extended for the equivalent length of the Force Majeure event; and
c. the Client remains liable for costs incurred up to the date of suspension, including fabrication, materials, and supplier commitments.
10.4 If a Force Majeure event continues for an extended period making performance impracticable, either party may terminate the Agreement, subject to payment for all work completed and costs incurred.
11.1 All intellectual property rights, including but not limited to designs, drawings, plans, specifications, photographs, documents, concepts, trademarks, branding, and content displayed on Streamline’s website or provided in connection with the services (“Intellectual Property”), are owned by or licensed to Streamline unless expressly stated otherwise in writing.
11.2 The Client must not copy, reproduce, distribute, modify, publish, or otherwise use any Intellectual Property without Streamline’s prior written consent, except to the extent necessary for the intended use of the services.
11.3 Nothing in this Agreement transfers ownership of any Intellectual Property to the Client.
12.1 Streamline collects, uses, stores, and discloses personal information in accordance with its Privacy Policy and the Privacy Act 1988 (Cth).
12.2 By entering into this Agreement and providing personal information, the Client consents to Streamline handling such information in accordance with its Privacy Policy and applicable privacy laws.
13.1 Streamline is engaged as an independent contractor. Nothing in this Agreement creates a relationship of employer and employee, partnership, joint venture, or agency.
13.2 The Client remains responsible for overall site coordination, services readiness, and compliance unless otherwise agreed in writing.
14.1 This Agreement is deemed accepted and binding on the Client upon the earliest of any of the following events:
a. written acceptance of a quotation or proposal issued by Streamline;
b. payment of any deposit, progress payment, or invoice issued by Streamline;
c. approval of drawings, specifications, or fabrication documentation;
d. instruction to commence fabrication, procurement, or installation; or
e. acceptance of delivery of any goods or commencement of the services.
14.2 Once acceptance has occurred, cancellation or variation may only occur in accordance with the terms of this Agreement.
15.1 This Agreement is governed by and construed in accordance with the laws of Queensland, Australia. The parties submit to the exclusive jurisdiction of the courts of Queensland.
Streamline Commercial Kitchens Pty Ltd
Email: sales@slck.com.au
Phone: 0498826881